The Hospital and Health Services Administration Master's Degree Program prepares professionals with knowledge of the management skills, and competencies that are necessary to effectively manage the resources of healthcare institutions in a highly competitive ammner.

Objective

To assess the resources of organizations providing health services, to develop skills to effectively manage, optimize and achieve planned organizational competitively.

Hospital and Health Services Administration Master's Degree Program Graduates:

• Promote strategies and implement sustainable practices that increase the quality of care in public and private hospitals and also in healthcare organizations.
• Develop leadership and management skills that focus on improving the efficiency and effectiveness of hospitals and healthcare organizations.
• Suggest strategic solutions through analysis, effective decision-making, and ethical awareness.
• Improve the quality of healthcare provided by hospitals, clinics, laboratories, and health service companies
• Have a profound understanding of society's needs and a willingness to meet them.
• Hold multidisciplinary skills in the effective management of the material, financial, and human resources of the health care organizations

Enrollment Profile

• Holds a degree in the health, business, or social sciences fields
• Has working experience or active practice in the health field.
• Has teamwork experience
• Is poficient in English
• Is able to use basic software (Office, Statistics)
• Has Spanish oral and written communication skills

Graduation Profile

Knowledge:

• General management
• Finance
• Accounting, economy, marketing, and organizational behavior and culture
• Health economy
• Human resource management
• Service quality and its evaluation
• Comparative health systems
• Health legislation
• Clinical and technological engineering
• Global tendencies and scenarios

Skills: 

• Manage resources optimally: material, financial, and human
• Negotiate effectively
• Ethical decision making
• Present proposals and projects
• Diagnose, analyze, and synthesize information
• Teamwork
• Leading groups

Attitudes: 

• Service
• Constant learning
• Collaboration
• Patient orientation
• Help relation
• Ethical sense
• Responsible
• Proactive
• Critical sense

Hospital and Health Services Administration Master's Degree Program

1st trimester	2nd trimester	3rd trimester	4th trimester	5th trimester	6th trimester
Quantitative Methods for Decision-Making Methods	Economical Analysis for Decision-Making	Marketing	North American and Latin American Health Systems	Resources and Human Capital in Healthcare	Quality in Health Services and Social Impact
Administrative Accounting	Financial Management	Organizational Behavior and Culture	Healthcare Economics (Services'Financing)	Clinical and Technological Engineering	Hospital and Health Service Quality Assessment
			Healthcare Legislation
Multidisciplinary Skills I	Multidisciplinary Skills III	Multidisciplinary Skills V	Research Methodology	Innovation Project I	Innovation Project II
Multidisciplinary Skills II	Multidisciplinary Skills IV	Multidisciplinary Skills VI

Quantitative Methods for Decision-Making
Objective: Select and apply the proper quantitative analysis technique for decision-making when solving administrative problems under various organizational situations. 

Administrative Accounting
Objective: Develop the skills for analysis and synthesis by using accounting information for planning, controlling and making decisions, as well as for assessment of a company's performance. 

Multidisciplinary Skills I
Objective: Develop skills for professional practice in healthcare institutions and businesses.

Multidisciplinary Skills II
Objective: Develop skills for professional practice in healthcare institutions and businesses.

Economical Analysis for Decision Making
Objective: Analyze the theory and the basic economic principles which will serve as a basis to gather and analyze relevant information intended for administrative decision-making. 

Financial Management
Objective: Acquire the skills to develop alternatives for solving financial problems in decision-making; this will be achieved by applying a set of activities such as the solving of case histories, simulation of a company¿s financial management and theoretical and practical research concerning financial matters 

Multidisciplinary Skills III
Objective: Develop skills for professional practice in healthcare institutions and businesses.

Multidisciplinary Skills IV
Objective: Develop skills for professional practice in healthcare institutions and businesses.

Marketing
Objective: Provide a global vision of the concepts of the discipline and their application to organizations. A strategic focus on the subject will be adopted as well as an orientation for the analysis of consumers, industry and competitors. 

Organizational Behavior and Culture
Objective: Understand and recognize the variables affecting organizational behavior as well as their handling and application, in order to properly manage and lead the organization. 

Multidisciplinary Skills V
Objective: Develop skills for professional practice in healthcare institutions and businesses.

Multidisciplinary Skills VI
Objective: Develop skills for professional practice in healthcare institutions and businesses.

North American and Latin American Healthcare Systems
Objective: Strengthen the ability for analysis and preparation of strategies on intervention policies, plans, and projects, thus contributing to the improvement of the governance and performance of healthcare services.

Healthcare Economics (Services' Financing)
Objective: Apply instruments of analysis in order to assign resources which will provide solutions to problems of fairness and efficiency in the production of goods and services.

Healthcare Legislation
Objective: Apply the main laws affecting medical practice and the various healthcare-related disciplines.

Research Methodology
Objective: Provide tools and methodologies to develop an innovation and change project in the healthcare system where the students work. The purpose of this project is to apply the knowledge acquired during the program, contributing to the improvement of their work field. 

Resources and Human Capital in Healthcare
Objective: Apply methods for structure, organization and planning for an organization¿s human resources from a perspective of strategic management, in order to define plans for the development of personnel, consistent with the global objectives of healthcare organization..

Clinical Engineering and Technology
Objective: Manage and adapt medical technology in hospitals and health services to the specific needs of healthcare service providers; perform technical and financial feasibility studies; manage the maintenance and control of medical equipment by using data bases and applying the most recent advances in healthcare services. 

Innovation Project I
Objective: Work in a team on a practical project to develop an innovative solution an organizational situation or problem. Implement what has been learned during the program and incorporate the improvements into the organization. 

Quality of Health Services and Social Impact
Objective: Apply knowledge and the various quality models to the care processes of hospitals and health services.

Hospital and Health Services Quality Assessment 
Objective: Prepare the participants to become total quality program administrators and/or as internal auditors of the hospital and health services quality system.

Innovation Project II
Objective: Work in a team on a practical project to develop an innovative solution an organizational situation or problem. Implement what has been learned during the program and incorporate the improvements into the organization.

The courses offered in this program meet weekly from 18:30 to 21:15

A student with a full course load will have a schedule similar to following:

	M	T	W	TH	F
May	Problem Solving Based on Key Issues (4 sessions)		Administrative Accounting (4 sessions)	Organizational Behavior and Culture (4 sessions)
June	Logics in Reasoning and Communication (4 sessions)	Organizational Behavior and Culture	Administrative Accounting (4 sessions)	Organizational Behavior and Culture (4 sessions)
July			Administrative Accounting (4 sessions)	Organizational Behavior and Culture (4 sessions)
August			Administrative Accounting (2 sessions)	Organizational Behavior and Culture (2 sessions)

A student with a half course load will have a schedule similar to the following:

	M	T	W	TH	F
May	Problem Solving Based on Key Issues (4 sessions)	Administrative Accounting (4 sessions)
June	Logics in Reasoning and Communication (4 sessions)	Administrative Accounting (4 sessions)
July		Administrative Accounting (4 sessions)
August		Administrative Accounting (4 sessions)

 

The following requirements must be meet to enroll in the Hospital and Health Services Administration Master's Degree Program:

• Hold a corresponding Undergraduate Degree
• Have at least two years of professional experience or be an honors graduate
• Currently work in an organization which provides health services or products
• Attend an interview with the Business Master's Degree Programs Director
• Submit your updated résumé and a cover letter explaining the reasons why you wish to enroll in the Master's Degree program
• Submit an Application for Admission to the Graduate Program along with the required documentation
• Pass the Graduate Studies Admission Test ¿ [Prueba de Admisión para Estudios de Posgrado (PAEP)]
• Take an English diagnostic exam

Diana Dávila Ruiz

MAHS Academic Program Director

---

diana.davila@udem.edu.mx

Building 5, second floor

 

T. (81) 8215-1262
01 800-801-UDEM ext. 1262