Quality in manufacturing and services

Consultancy services related to this area:

• Lean Operations diagnosis based on the Shingo Model.
• Consulting on the implementation of the National Model for Competitiveness for the National Quality Award.
• Consulting on the implementation of the Productivity Model for the National Health Quality Award.
• “Operational Excellence” Maturity Assessment at site level for:
  • Administrative offices (Lean Office / Banking)
  • Customer care centers
  • Manufacturing plants
  • Warehouses and distribution centers
  • Hospitals (Lean Healthcare)
     
• Implementation of Industrial Operational Excellence (manufacture).
• Implementation of Transactional Operational Excellence (services).
• Advice and preparation for deployment of Lean Six Sigma Strategy.
• Advice and preparation for Green Belt and/or Black Belt Facilitators.
• Advice and processing for continuous improvement and Six Sigma projects.
• Diagnosis and advice for transition to ISO 9001:2015 standard.
• Consulting on implementation strategy of ISO 9001:2015 standard.
• Training of internal auditors for ISO 900A:2015 standard.
• Product and service analysis through Quality Engineering.
• Consulting on the implementation of Core Tools for the automotive industry: Core Tools:
  • APQP & CP – Advanced Product Quality Planning and Control Plan.
  • PPAP – Part Production Approval Process.
  • FMEA – Failure Mode Effects Analysis.
  • MSA – Measurement System Analysis.
  • SPC – Statistical Process Control.
     
• Establishing Reliable Processes.
• 5Ss Diagnosis.
• Poka-Yoke process designs.
• Implementation of dual-card Kanban and electronic Kanban systems.